Local & Long Distance Moving  

F.A.Q.          How can I save money?
There are many ways to trim costs, such as booking the moving day during the low season and in advance, and/or packing and unpacking your belongings yourself.

How early do I need to schedule my move?
The earlier the better. We are a small moving company and can get booked quickly, particularly during the peak season. Nevertheless, give us a call to see if we can help with your moving needs.

Is there a minimum charge?
Yes, we charge a minimum of two hours plus one-hour travel time.

What if the weather conditions are poor on my moving date?
We move in all weather conditions. We live by a simple rule: if you can get to your location, then rest assured we will get there too. However, unpredictable and bad weather conditions might slow us down or require cancellation of services.

Do you use any moving equipment?
All of our movers come prepared for every job with special blankets, dollies, etc.

 Is Pumba's Moving and Storage insured?
Yes, we are fully licensed. Please see our ‘Liability Coverage’ page for more details. 

Do I need to place a deposit?
We require a $100.00 deposit to book your move, only if you are a first-time customer. To receive a full refund on your deposit you must cancel your move a minimum of 3 days prior to scheduling. The full amount of your deposit will be refunded within 7-10 business days.  

What is Pumba's cancellation policy?
There is a $75.00 fee that applies to all cancelled orders that occur within three days of the scheduled move date. The $75.00 fee will be subtracted from your original deposit and the remaining balance will be paid to you within 10 business days.

Do you offer moving supplies?
Yes, we sell moving supplies and specialty boxes, such as wardrobe and mirror boxes. Please contact us to order before your scheduled moving day.

What types of payment do you accept?
We accept cash, money orders, and e-transfer. 

General Time Estimates For:
• Bachelor, 3-4 hours
• One bedroom 3-6 hours
• Two bedroom 5-8 hours
• Three bedroom 7-10